Privacy and Cookie Statement
Creative Healing is committed to protecting your privacy on this website. Please read this Privacy & Cookie Statement carefully so that you understand how we collect and use your personal data.
General
Creative Healing ("CH") is committed to protecting your privacy and ensuring compliance with all applicable data protection laws, including but not limited to the General Data Protection Regulation (GDPR), the California Consumer Privacy Act (CCPA), and other relevant regulations. This Privacy & Cookie Statement explains how we collect, use, and safeguard your personal data. By using this website, you acknowledge and agree to the terms outlined herein.
This Privacy & Cookie Statement applies to all personal information collected and used by Creative Healing, the entity responsible for the relevant part of this website.
Cookies
We use cookies to enhance your experience on our website. Cookies are small text files stored on your device that help us recognize you during future visits. By clicking "Accept" when prompted, you consent to our use of cookies. Most browsers accept cookies by default, but you can adjust your settings to decline them. Please note that disabling cookies may limit website functionality.
We use the following types of cookies:
Essential Cookies: Required for website functionality.
Analytical Cookies: Help us understand website traffic and usage.
Marketing Cookies: Used for personalized advertising and tracking.
The types of personal information collected via cookies may include your Internet Protocol (IP) address, visit timestamps, and pages viewed. This information is used for website performance analysis, marketing insights, and user experience improvements. You can withdraw your consent at any time by updating your cookie preferences on our website.
Collection of Data, Purpose, and Recipients
We collect personal data when you provide it to us voluntarily, such as your name, address, email, and phone number, through website forms, purchases, inquiries, or service requests. We process your data for the following purposes:
Fulfilling service agreements and orders
Responding to inquiries and providing customer support
Meeting legal and regulatory obligations
Improving website functionality and user experience
Sending information about our services, products, or promotions
We may engage third-party service providers to assist with business operations. These third parties act as data processors on our behalf and are contractually obligated to comply with strict data protection measures.
If required by law, we may share personal data with government authorities, regulators, or legal advisors.
Your Rights Under GDPR and CCPA
As a data subject, you have the following rights regarding your personal data:
Right to Access: You may request a copy of the data we hold about you.
Right to Rectification: You may request corrections to inaccurate data.
Right to Erasure: You may request the deletion of your data, subject to legal exceptions.
Right to Restrict Processing: You may request to limit how we use your data.
Right to Data Portability: You may request to transfer your data to another provider.
Right to Object: You may object to the processing of your data, including for direct marketing purposes.
Right to Non-Discrimination: Under the CCPA, you have the right not to receive discriminatory treatment for exercising your privacy rights.
To exercise any of these rights, please contact us at the details provided below.
Retention Period
We retain personal data only for as long as necessary to fulfill the purposes for which it was collected, unless a longer retention period is required by law. Once no longer needed, data is securely deleted or anonymized.
How We Secure Your Data
Creative Healing implements appropriate technical and organizational security measures to protect your personal data from unauthorized access, alteration, disclosure, or destruction. We employ encryption, access controls, and secure storage mechanisms in compliance with industry best practices and legal requirements.
Privacy Disclaimer
By providing your phone number, you consent to receive SMS communications from Creative Healing. We do not share mobile opt-in information with third parties for marketing purposes. You can opt out at any time by replying STOP.
Terms and Conditions
SMS Communications
By providing your mobile number, you consent to receive SMS messages from us, including:
Promotional messages
Order updates
Customer support communications
Message Frequency
You may receive recurring messages based on your interactions with our services.
Message and Data Rates
Standard message and data rates may apply depending on your mobile carrier.
Help Information
For assistance, reply HELP or contact our support team at (267) 277-3220.
Opt-Out Instructions
You can opt out of SMS communications at any time by replying STOP to any message. After opting out, you will no longer receive messages unless you opt in again.
Changes to This Policy
Creative Healing reserves the right to update this Privacy Policy and Terms and Conditions at any time to reflect changes in legal requirements or business practices. Any updates will be posted on this page. If material changes are made, we will provide notice through prominent website notifications or direct communication where applicable.
Version 7 February 2025