Office coordinator application

Creative Healing, Teen Support Center in Flourtown is hiring an Office Coordinator!

If you feel PASSIONATE about helping teens who are struggling with depression, anxiety and self-harm behaviors and you're a SELF-MOTIVATED worker who can meet the demand of our high call volume, this is the job for you!

NECESSARY qualifications are as follows:

  • You must be LIKABLE and have an easy, warm manner when speaking with people by phone. You'll be the first voice many parents speak to when they call our office, and often times that parent will have a child who's struggling to stay alive. EMPATHY and a warm, caring nature are critical.

  • You must be ORGANIZED and METHODICAL. If you don't like routine or you're not detail oriented, this is not the position for you. You'll be following a similar structure every day and a similar script for each call and email you send. Each new contact presents it's own unique challenges, but you must be comfortable sticking to our framework that works.

  • You must have EXCELLENT written and verbal communication skills and a strong, confident phone presence.

  • You must be DEPENDABLE and have an outstanding work ethic. As therapists we are in session most of our days and unable to attend to calls when people need help most. We're counting on you to show up and support the community!

  • You must be COACHABLE. We have a framework that works to continue to support our business. We're looking for someone who can grow as a part of our team and to be open to feedback about how to improve. (We keep metrics on call and email performance and conversion rates and have certain benchmarks that we'd like to be met monthly. If you're feedback sensitive, this is not the position for you.

  • You must BELIEVE in mental health treatment as a worthwhile investment. If you can't fathom how someone could spend hundreds of dollars on therapy, it's going to be difficult for you to enroll new clients so that we can help them. Your ability to confidently convey the value of our services is paramount.

Necessary skills are as follows:

  • Proficiency in google spreadsheets and google docs

  • Ability to quickly learn our electronic health records system for scheduling and billing

  • Some office experience with faxing and filing preferred

The hours:

Approximately 30 hours a week. Monday through Thursday 1 to 7 PM. Friday hours are flexible.

The pay: 

$19/hour with an opportunity for review and raise at 90 days.

The commitment:

We are looking for someone to join our growing and expanding team and commit to helping us make the world a better place. There's an opportunity for full-time work within a year for a committed candidate.

If you meet ALL of the above criteria, please complete the application below and we will reach out to you within the week to explore together whether we’re a match.a

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We are a private-pay center, meaning that our clients pay us directly for services and then we provide the necessary receipt so that they can seek reimbursement through their insurance. Our therapists' rates range from $150 to $200 per 45-minute session. *
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This position requires an organized, dependable and self-motivated person. Please check below the qualities you confidently possess. *